<aside> 👉🏼 I am an experienced IT professional with over 2 years of expertise in Enterprise IT Infrastructure Monitoring, Incident Management, Batch Job Monitoring, and Production Support. With a strong technical background in SQL, Python, Windows, Unix, ServiceNow, and Control-M, I specialize in troubleshooting live issues, ensuring system stability, and optimizing IT processes. My ability to analyze and resolve complex incidents efficiently makes me a valuable asset in IT operations.

</aside>

Contact me on pbadhe0611@gmail or +91 9359146503

Experience

Cognizant Technology Solutions - Programmer Analyst (Sr. Systems Engineer) | Pune, India | Project: Credit Suisse | March 2022 – Jan 2025

• Monitored and supported production systems to ensure seamless operations.
• Resolved live incidents and service requests, collaborating with cross-functional teams.
• Provided batch support using Control-M and analyzed failed jobs.
• Conducted root cause analysis (RCA) and implemented preventive measures.
• Created detailed reports on system performance and incident trends.
• Used SQL and Python for automation and data analysis.

Projects & Responsibilities

• ETL Operations & Data Management: Monitored ETL job execution, ensured data integrity, and optimized SQL queries.
• Production Support & Troubleshooting: Handled P1/P2 incidents, escalated critical issues, and minimized downtime.
• Automation & Scripting: Developed Python scripts to automate recurring tasks, reducing manual effort.
• Incident Reporting & Documentation: Maintained detailed reports of system performance and provided actionable insights.

My skills

Untitled

Certifications & Education